Terms & Conditions

Please read these terms of service carefully, as they contain important information about your legal rights, remedies and your responsibilities. By accessing, browsing and using our website and / or making a reservation, you acknowledge that you have read, understood and agreed to the terms and conditions described below.

By making a reservation through www.onlinespahotel.com website, you enter into a direct contractual relationship with the object placement - sanatorium / spa hotel where you book your ticket. From the moment of booking you on www.onlinespahotel.com site, the company Onlinespahotel.com acts solely as an intermediary between you and the object placement, sending details of your order in the resort / spa hotel and sending you a confirmation email on behalf of the booking facility.

In providing our services offer information based on the information provided to us by the property. They have access to the Extranet and are fully responsible for updating the information on prices, availability of permits and other data is displayed on our website. Each accommodation object is always responsible for the accuracy, completeness or correctness of the information displayed on our website.

Registration and cancellation

The user confirms the accuracy of the personal data entered them at work on their company website, as well as third-party data for which a user booking and assumes full responsibility for its accuracy, completeness and reliability.

Immediately after booking the user is directed to the e-mail confirmation containing the booking status.

Please keep in mind that in case of cancellation resort / spa hotel has the right (if provided by the resort / hotel spa rules) to levy penalties and you can not have the right to claim a refund of the amount paid. With a fine collection of rules can be viewed after you select your dates of stay in the resort / spa hotel. There you'll see a list of available vouchers and a link to the cancellation conditions. Information on the amount of the fine is also duplicated on the page, the last step booking here.

If you cancel the reservation paid by the user, the cost of the canceled booking (if the cancellation is provided resort / spa rules) less the actual expenses of the company, the user is transferred to his account from which payment was made the reservation.

The time between the operation and return to the real transfer of money to the account of the client depends on the internal banking procedures.

Prices www.onlinespahotel.com site

When booking tours with the treatment, the total price of www.onlinespahotel.com website are per room per stay with a VAT.

Best Rate Guarantee

We want you to pay the lowest possible price for bookings in the resort / hotel spa. If in time of booking on our website, you will find on other websites similar offer identical at lower conditions of reservation price, we can offer you the same price (which provides its search Web resource with a price lower than ours).

Further correspondence

Completing the booking, you agree to receive e-mail, we can send you directly to the arrival date of the information about the corresponding direction with specific data and special offers relating to your booking and direction, as well as e-mail, we can send you immediately after your stay at the resort / spa hotel with a proposal to complete our feedback form about the sanatorium / spa hotel.

Limitation of liability

Onlinespahotel.com is only liable for direct damage to or caused by the failure of our responsibilities in the provision of services, but only within the limits of the total cost of your reservation, which is listed on the booking confirmation.

Intellectual property

Any information, graphics and multimedia files contained on the site are the property of the company and / or its partners.

All software used on the website, the exclusive rights belong to the company and / or its partners.

Any material, located on the site should not be altered in any way and used separately from the accompanying text, graphic or multimedia files.

Any use of materials from the site is possible only with the written permission of the company with mandatory reference to the source publication, or with reference to the site for publication on the Internet.

The company and its partners allow the user to use the site and the information provided on the website for personal, non-commercial use.

User agrees not to use any software, by means of which can be caused any harm to the site.